Returns Solutions

Whether you’re returning a parcel down the road or around the globe, we have the returns solutions for you!


E-commerce returns can be a lengthy and complicated system, so you need simple and fast returns solutions! ParcelWise can simplify your returns process by giving customers multiple options to return their online purchases to the sellers. We currently offer:


  • Access to 11500 post offices
  • Easy drop off to local shops
  • Courier can collect it for you from your home/work
  • Your customers can send their returns to us and we will process on same day for you.


According to a recent survey, 46% of people keep purchases they don’t want due to poor returns policies, and 89% would shop again after a positive returns process. Consumers clearly reward retailers that offer a fast and convenient returns system.

(Source: Endicia / Comscore 2012 Online Shopping Customer Experience Study)

Returns Solutions
Returns Solutions - ParcelWise

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Multi Carrier Solutions

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Multi Channel Integration

Returns Solutions - ParcelWise

Fully Tracked & Signed

Returns Solutions - ParcelWise


On Time. Every Time.

Returns Solutions - ParcelWise

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What Do Our Customers Say?


We Moved to ParcelWise this summer after using UKMail as our main courier for the last seven years. We have always been nervous about moving to a new courier, but we have used their services now for the last six months and we have been very impressed.

ParcelWise now look after all our courier solutions and have provided a very good multi-channel parcel despatch management system to streamline this. They have provided our company with excellent service and the whole team at ParcelWise are very professional and really nice people to deal with. 

The team at ParcelWise are brilliant. I would recommend them to anybody needing parcel delivery solutions. They are reliable, honest and very reasonably priced. I've struck gold with these guys and they've helped me achieve, and more importantly, keep my power seller status on ebay.

ParcelWise have helped us to reduce parcel shipping costs while increasing delivery speed which has helped us remain competitive in our marketplace. Additionally, we now have a helpful local team who we can easily contact to resolve any delivery queries.

I can honestly say that the entire service was first class from collection through to parcel delivery. I have no hesitation in recommending family and friends to ParcelWise. A very professional company. Thank you.