We offer true logistical solutions, providing our customers with a choice through our IT systems and our specialist account management.
Multi Carrier Solutions
ParcelWise is currently working with leading carriers in the country including Royal Mail, Hermes, DPD, Yodel, Whistl, Parcelforce, XDP and many more.
This enables ParcelWise to offer multiple services to our clients at very competitive rates.
E-commerce is a very competitive market and to stand out from the crowd online sellers usually offer a variety of products to their customers, which are often difficult to dispatch with one carrier due to various reasons, including the size of the parcels, weight, destination address, and transit times.
ParcelWise understands this varied demand and has a dynamic combination of services to meet the customers’ expectation.
We can offer economy delivery options of 48/72 hours, as well as next day delivery to any part of the UK, with the option it to further upgrade to next day before 9:00am to most parts of the UK!
It is very important that the overall shipping process for e-commerce sellers is smooth and efficient, in order to grow their business and for the timely processing of their online orders. We offer the following services to achieve this:
Picking and Packing lists to speed up the packing process
Multiple invoice templates
Integrated labels with invoices/ dispatch notes
Option of A4 sheets integrated labels or standard courier labels
Flexibility of printing on normal inkjet printer or Thermal printer
No extra plugins or downloads required!
E-commerce returns can be a lengthy and complicated system. ParcelWise can simplify your returns process by giving customers multiple options to return their online purchases to the sellers. We currently offer:
Access to 11500 post offices
Easy drop off to local shops
Courier can collect it for you from your home/work
Your customers can send their returns to us and we will process on same day for you.
According to a recent survey, 46% of people keep purchases they don’t want due to poor returns policies, and 89% would shop again after a positive returns process. Consumers clearly reward retailers that offer a fast and convenient returns system.
(Source: Endicia / Comscore 2012 Online Shopping Customer Experience Study)
Frequently Asked Questions
Can we use more than one carrier at a time ?
Yes absolutely, you can use different courier services from different carriers to suit your business.
Do we need to have a separate account for each service ?
No, you will have one account with us which will give you access to 590+ couriers services worldwide.
Who will collect my parcels ?
Our dedicated drivers will collect your parcels at the time most suitable to you. One collection will take place at the same time the next day, and we will collect all of your parcels regardless of which courier service you have chosen.
Would I know who is delivering my parcels ?
Yes, of course, you are in full control of choosing the carrier which suits your business and you will have live tracking numbers to track the delivery of your parcels.
Who deals with my queries ?
You will have access to a proactive and friendly customer service department who will take care of any parcel tracking queries you may have.
Do you offer Account Management ?
Yes, you will have a dedicated Account Manager who will be looking after you and will always be contactable.
Can I connect multiple eBay and Amazon accounts to the shipping software ?
Yes, you will have the facility to connect multiple eBay and Amazon accounts to the shipping software for seamless label printing.
How long do you take to give these parcels to delivering companies ?
We have been delivering the promise of handing over your parcels to the carriers on the same day we collect from you so that there are no transit delays.
More About ParcelWise
A quick look at the why you too should choose ParcelWise, and what sets us apart from the competition
All the latest ParcelWise news and updates. Stay informed about why you too should choose us
Take a look at the ParcelWise Partners and Direct Integrations, that help us to be the best!
Get started today! Our services provide effective, efficient parcel delivery, that’s on time every time!
What Do Our Customers Say?
We Moved to ParcelWise this summer after using UKMail as our main courier for the last seven years. We have always been nervous about moving to a new courier, but we have used their services now for the last six months and we have been very impressed.
ParcelWise now look after all our courier solutions and have provided a very good multi-channel parcel despatch management system to streamline this. They have provided our company with excellent service and the whole team at ParcelWise are very professional and really nice people to deal with.
The team at ParcelWise are brilliant. I would recommend them to anybody needing parcel delivery solutions. They are reliable, honest and very reasonably priced. I've struck gold with these guys and they've helped me achieve, and more importantly, keep my power seller status on ebay.
ParcelWise have helped us to reduce parcel shipping costs while increasing delivery speed which has helped us remain competitive in our marketplace. Additionally, we now have a helpful local team who we can easily contact to resolve any delivery queries.
I can honestly say that the entire service was first class from collection through to parcel delivery. I have no hesitation in recommending family and friends to ParcelWise. A very professional company. Thank you.