About Us

UK, European and Worldwide Delivery Service

At Parcel Wise, we offer more than UK next day delivery, whether you are sending a parcel down the road or around the globe, we have a solution for you.

And that's not all, we also provide a range of services for your time critical deliveries.

At Parcel Wise, we have the scale and capacity to make it happen. And we do so with a smile!

Our vision

We have partnerships with the UK’s top carriers and provide an enhanced delivery service through the use of our Parcel Wise technology and proactive customer care team.

Our customers benefit from the most enhanced parcel management and innovative carrier experience available, along with the opportunity to reduce carrier and operational costs.

Parcel Wise provides the option of one or many carriers through a single despatch & tracking platform. In addition to this, Parcel Wise will manage your parcels through a single UK based pro-active customer care team. This provides a unique parcel delivery software solution to manage all of your dispatches, no matter how varied your profile.

Customer care

Parcel Wise was established to provide excellent logistics solution to our clients. We lead the logistics market with quality logistic solutions.

From responding to the needs of our clients to taking responsibility for the communities that help us all thrive, Parcel Wise is about commitment to the people who surround our business, inside and out.

We strive to deliver a great customer experience every time, and aim to do this through our corporate values - Service, Relationships and Teamwork. Our values underpin our strategy and we aim to reflect them in everything that we do.

The Parcel Wise approach is built on its partnerships with many of the country’s major carriers and its innovative technology, backed up by a proactive customer service team.

Meeting your needs

The company has been at the forefront of efforts to enable client firms to manage the impact of change within the parcel industry in recent years. In particular, Parcel Wise has developed systems allowing retailers to better cope with how e-commerce affects a number of different functions within their operations. At Parcel Wise, we have pro active UK based customer care team which helps us to run our carrier network management smoothly. We have dynamic routing and claims handling in place. We have Centralised, consolidated and flexible multi-carrier billing for our customers.

We provide our service to any size customer. We provide bespoke products and services to our customers according to their needs. We provide the facility of sending your parcels with multiple carriers without dilution of buying power. There is single relationship with facility of multiple carriers.

 

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